So I asked about any “ChargeBack” features for both my Ambank nexG prepaid credit card & my new Public Bank Visa Electron Debit Card. The Ambank support person eventually told me that it was an issue to be resolved with the merchant by the card user & not the bank.
Basically both support persons had no idea about “ChargeBack”. I had to explain to them that it is a way to have my money returned to me after paying for something to a merchant but not receiving the product or service.
Basically both support persons had no idea about “ChargeBack”. I had to explain to them that it is a way to have my money returned to me after paying for something to a merchant but not receiving the product or service.
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